Privacy Policy

Last updated: August 2026

This placeholder Privacy Policy explains, in general terms, how BTECH SMM handles information while the platform is in its foundation development phase. It is a starting point for legal review and should be finalised by a qualified professional before real customer data is collected.

1. Information we collect

Account details you provide (such as name, email and phone number), order details you submit, and basic usage information needed to operate the platform.

2. How information is used

To create and manage your account, process orders, communicate updates, and improve the platform. Information is not sold to third parties.

3. Where your data is stored

Account, order, wallet, payment and support-ticket data is stored in BTECH SMM's Supabase project, protected by row-level security so each account can only ever read or write its own records. See the next section for how M-Pesa payments are handled.

4. Payment information

No real payment card or bank credentials are collected or stored by the platform. Payments and wallet top-ups are processed through Safaricom's M-Pesa Daraja system — BTECH SMM never sees or stores your M-Pesa PIN, and only receives a confirmation of whether a payment succeeded, together with the M-Pesa receipt number for your records.

5. Your choices

You can update your profile information at any time from the Profile page. You may also request account and data deletion by contacting support.

6. Contact

Questions about this policy can be sent to btech.smm1@gmail.com.